Refund and Dispute Policy

Refund Policy

At Business Annual Report Filing, LLC, we strive to provide the most efficient and reliable annual report filing service. We understand that circumstances may change, and you may need to request a refund.

• Before Filing: If you request a refund before your annual report has been processed and filed with the state, we will issue a full refund of our service fees. State fees may be refundable depending on the status of the transaction.
• After Filing: Once an annual report has been successfully filed with the Secretary of State, we cannot refund the state filing fees as these are non-refundable by the state. However, if you are unsatisfied with our service, please contact us to discuss a refund of our service fee.
• Processing Errors: If an error occurs due to our system or a mistake on our part, we will resolve the issue at no additional cost to you or provide a full refund.

To request a refund, please contact our support team at businessannualreportfiling@gmail.com with your order details.

Dispute Resolution

We are committed to resolving any issues or disputes amicably and efficiently.

• If you have a concern or dispute regarding a charge, we encourage you to contact us directly first. We can often resolve the issue faster than a bank dispute.
• We aim to respond to all inquiries and dispute notifications within 24 business hours.
• In the event of a formal dispute or chargeback, we will work with the payment processor to provide evidence of services rendered and communication history.